Hospitality Jobs in Australia

How Big is the Hospitality Industry in Australia?

Australia offers the biggest hospitality jobs market; the industry experienced steady growth before the Covid-19 pandemic. With the development of several unique traits such as ‘foodie culture’ and ‘backpacking‘ on the rise, the Australian hospitality industry enjoys excellent benefits.

The Australian hospitality sector facilitates different jobs and occupations as an ever-expanding industry. We are making the industry one of the most versatile and diverse industries with lucrative opportunities.

The hospitality industry in Australia is massive and diverse; from bar attendants to venue managers, almost all accommodations around the country need highly skilled workers to keep the system running. Hospitality jobs in Australia are widely ranging in the culinary, housekeeping, management and tourism industries.

The Australian Hospitality industry is projected to grow by over 970,000 personnel. Efficiently making it one of the largest employers in the existing market. Hospitality offers the most dynamic working environment with many venues and accommodations across the country.

Take a closer look at how Neurone can help your business to avoid any implication of worker shortage.

What are the biggest challenges for Hospitality Jobs?

While it is true that the hospitality industry in Australia is booming and is steadily making a recovery, Australia now has a severe shortage of hospitality workers. With the Australian labour market in dire need of skilled and experienced workers, hospitality jobs are highly in demand. However, do you know that Hospitality jobs in Australia now face severe risks?

The hospitality industry in Australia has experienced quick recovery post lockdown restrictions. However, the workforce shortage has affected the hospitality industry at unprecedented levels.

Based on the data presented by the Australian Industry and Skills Committee (AISC), there is a significant gap between the employment level projection and the real employment rate. Take a look at the chart below;

At the moment, ensuring their business has a sufficient workforce is one of the top priorities for the Australians Hospitality business. With the number of crews available in Australia severely lacking, many companies are more than willing to find skilled foreign workers to fill in their ranks.

The chronic workforce shortages have cost various industries crippling difficulties in running their business; some have reached up to 38% in total loss of workforce. Many efforts have been made to try and bring back skilled workers. However, it remains to be seen that Australia is severely lacking in force. This issue has become more imminent since it was partially covered by the international students and the working holiday makers.

Having difficulties with finding the best talents for your business? Checkout Neurone’s Headhunting strategy!

What are the issues with the Hospitality Industry in Australia?

Starting in 2022, the Australian Hospitality industry is already faced with a severe skilled worker shortage. While businesses offer vast employment opportunities, there are still sizable gaps in the workforce needed to keep the entire sector running.

In 2020, the employment rate plummeted, and even with the ease of restrictions and lockdown, it is still nowhere near enough to ensure Hospitality businesses can operate smoothly. Two years of international travel restrictions had cut off the flow of working holiday visa holders, the international students and skilled worker visa holders—all of which the Australian hospitality industry has heavily relied upon.

Aside from the lack of workforce, Australia also struggles with the following issues;

• Proper Handling of Covid-19

Australia is still grappling with the increase of Covid-19 while struggling with a lack of proper testing and isolation facilities. Many Australians have little to no access to testing facilities, which causes them to be very wary of whether they get Covid.

This makes many workers hesitant and wary since it took them days to obtain the test result, making them worry about their safety even further. Customers are more likely to stay away, causing a severe halt in business recovery.

• Changes in Customers’ Behaviours

Australian customers have changed their preferences from before the pandemic. Customers would emphasise the venue’s versatility, choosing a shorter and more brief stay over the commonly longer ones.

Customers will prefer unique experiences, choosing unusual activities and embracing the staycations trends that have been on the rise.

• Shift of Accommodation Needs

Australian hospitality accommodations have shifted their focus to address the issue with Covid-19, offering a safe and comfortable venue. The emergence of Working From Anywhere (WFA) has also become a trend that the hospitality industry must address.

Hence the hospitality industry must provide sufficient support both in the venue and the tech to fulfil the customers’ needs.

• Changes in Customers’ Behaviours

Australian customers have changed their preferences from before the pandemic. Customers would emphasise the venue’s versatility, choosing a shorter and more brief stay over the commonly longer ones.

Customers will prefer unique experiences, choosing unusual activities and embracing the staycations trends that have been on the rise.

• Shift of Accommodation Needs

Australian hospitality accommodations have shifted their focus to address the issue with Covid-19, offering a safe and comfortable venue. The emergence of Working From Anywhere (WFA) has also become a trend that the hospitality industry must address.

Hence the hospitality industry must provide sufficient support both in the venue and the tech to fulfil the customers’ needs.

• Drop of Service Quality

The Staffing shortage in hospitality has directly caused a drop in service quality. This is especially true since many former hospitality professionals have moved and found success in other sectors.

Daily housekeeping services are now optional at many hotels. Hence customers are encountering slower service, longer wait times, and reduced food & beverage services. And hotel guests are becoming more self-sufficient: checking themselves in, carrying their luggage, cleaning their rooms, and ordering food from outside delivery services.

While the hospitality industry needs to solve the workforce shortage quickly, the other issues will also need to be appropriately addressed.

Are you looking for an opportunity in hospitality in Australia?

Checkout how our selection process works.

Are Hospitality Jobs Still in Demand in Australia?

The Australian Hospitality industry is facing its biggest challenge; various sources estimated that 38% of hospitality businesses are having problems with a worker shortage. However, the National Skills Commission estimates that over 60% of the hospitality industry faces this crisis.

As job seekers, it means hundreds of thousands of available hospitality jobs. As hospitality in Australia steadily recovers from the aftermath of the Covid-19 pandemic, there will be considerable opportunities to explore the various options available to kick start your career.

AISC also presents the comparison of projected vs reality on the significant gap between the employment level projection and the real employment rate. Take a look at the chart below;

As you can see, many restaurants and hotels all across the country are so short on chefs and cooks right now. These occupations possess future solid prospects and growth trajectories. They are also listed on the national skills priority migration list, this offer.

Why Is There a Shortage of Staff in the Hospitality Industry?

There are several reasons for the staffing shortage in the Hospitality industry. While the baseline of the cause is different from one business to another, the general cause can be summarised as follows;

• Post-Covid After-effect

Hospitality is one of the industries greatly affected by the Covid-19; not only does it affect the industry from 2020 to 2022, but it will keep shaping its future development. The restrictions and the sanitary requirements amidst the Covid-19 pandemic quickly became the norms.

• Mass Layoffs

Many businesses immediately laid off many workers in the early period of the outbreak. While the reason was understandable, it still significantly affects maintaining skilled workers. With many more seasoned and experienced workers moving into different industries, business owners are left with little to no option of employing the less-skilled workers without proper experience or training.

• International Border Closure

Before the pandemic, Australia extensively relied on the combination of international students, working holiday makers and skilled migrant workers. However, after two years of border closure and travel restrictions, it has become apparent how the gaps formed. While at first glance.

• Staff Poaching

Many businesses are struggling with the number of staff they have; even worse yet, some businesses go through the back alley and try to headhunt workers from other businesses. Many recruitment agencies are participating in this practice, causing an even worse situation for many business owners.

• The Drop-in Service Workers’ Satisfaction

If you are keeping up with the news, you will find that amidst the pandemic, there are many cases where customers are venting their Covid-frustration towards the server staff. Let’s not kid ourselves; even before the pandemic, there were many service staff that were experiencing much unsavoury treatment from the customers. It was estimated that roughly 1 Million hospitality workers left their job in the early days of the pandemic and decided to pursue a career in a different industry.

With the many uncertainties during the pandemic, many hospitality jobs in Australia are either left vacant or laid off. The problems, while varied, share the same traits; many Australian Hospitality workers are unhappy with their career prospects and have decided to find a more reliable and particular opportunity.

Take a look at the advantages of Neurone Recruitment service compared to other similar entities

What can Businesses in the Hospitality Industry do to Address Labour Shortages? Alter

To adequately address and solve the issues with staff shortage, there are several options available that you might want to consider. While this might not be the best solution, it will be much better for you to have a temporary fix.

• Retain Existing Workers

One of the essential factors in retaining your existing workers is to keep your team’s core employees. This will at least provide you with good hands to prepare the newcomers to carry out their duties.

There are two best strategies to keep your existing workers;

• • Rewards & Recognition

Nothing is better than properly appreciating good employees; make sure you pay attention to their performance and always give compliments when it’s due.

• • Career Growth & Development

To encourage employees to stay and perform better, make it possible for them to climb the corporate ladder. This is vital to help your employees find the motivation to achieve that extra mile. However, it is also critical to promote the importance of both work experience and academic/professional attainment.

• Doing Cross-training regularly

In many cases, many businesses struggle to find the person with specific skill sets or mastery. However, ensuring that this particular person will stay in your company is a meaningless gamble. Hence we encourage you to put on regular training or skill share sessions.

• • New Recruit Training

Every time your business finds itself accepting newcomers, always make sure you allocate enough time and resources to quickly and effectively train them.

Ensuring your newcomers are well trained and qualified saves your business from any possible risks. Hence, it is important to invest properly in training and development.

• • Cross Skill Share

The importance of proper and regular training is not limited to the newcomers only. Ensuring your entire workforce is job-ready and capable of performing their duty is vital to your business sustainability.

However, it is also worth noting that you should regularly hold a joint-training session where your employees can share their skills to ensure the other employees at least get the gist of specific skill sets. This will help you reduce the risks of being unable to procure specific skills; indeed, it will help your business in the long run.

• Improving Work Environment

As business owners, you might want to consider how the entire workforce engages one another. Considering each employee’s diversity and uniqueness, it’s a fickle subject. Take preventive measures to ensure that no drama or conflicts arise; this will hinder the performance of your employees and might cause some disturbance to your business.

The following points might help you;

• • Positive Work Culture

Ensure you instil in your employees the values of respect and cross-cultural understanding; this is highly important, primarily if your employees are of many different cultures.

Take a careful approach to your employee interactions and ensure you have a good policy to keep the entire workplace positive, professionally and culturally.

• • Inclusion Policy

Ask yourself again, how does your business operate? Does your business provide a good sense of inclusion for all your employees?.

One of the most important factors to keep in mind if you aim to keep your employees loyal and motivated is ensuring your business provides them with proper attention and appreciation.

• Improving Recruitment Process

To ensure your business has a chance to overcome the worker shortage, you might need to consider re-evaluating your recruitment strategies. Mainly to avoid bad hiring practices.

The following points will help you to secure better results for your recruitment process;

• • Referrals & Recommendations

Many businesses are already familiar with this strategy, however, have you implemented them correctly?. Make full use of your employees’ networks and connections and let them be the first filters to your recruitment process.

Through their recommendations, it will be easier for you to have a certain degree of confirmation of their skills and experience. This will speed up the screening process and guarantee that the candidates will be job-ready.

• • Recruitment Agency

Have you tried to consult recruitment agencies to solve the issues with your issues? Be advised that recruitment agencies have a much higher success rate in supplying suitable candidates for hospitality jobs.

Engaging recruitment agencies will offer you a much faster and higher success rate of finding high achiever candidates. This will allow you to acquire valuable talents to support your business.

Those are some strategies you can use to solve or temporarily prevent worker shortages. We encourage business owners to take a more active role in ensuring a positive working environment and maintaining professional development at work.

Is Hospitality a Good Career in Australia?

The hospitality industry is one of the most severely impacted by the aftermath of the pandemic. Many hospitality workers and job seekers have difficulty settling into stable and secure employment. Are you an aspiring hospitality professional in search of better opportunities for your career?.

However, positive development in the Australian hospitality industry shows a rare opportunity for hospitality workers to secure better employment. On top of that, Australia is amidst a severe worker shortage which means there is high demand for skilled and experienced workers.

As job-seekers, Australia offers numerous advantages to help you decide your future career. Hospitality, in particular, is one of the highest performing in Australia. Making a career in Hospitality in Australia is a gratifying occupation. With that in mind, have you considered the options of available hospitality jobs in Australia?.

Take a look at the following advantages of starting your career in Australia;

• Better Opportunities

Finding jobs in Australia should be at the top of your list for hospitality workers. Working in Australia will provide you with better opportunities to start a long-term career in the hospitality industry.

Australia is a favourite HubSpot for international travellers, providing a haven for hospitality workers and offering many hospitality jobs. Job-seekers will easily find both casual or career opportunities; the businesses will also have competitive and rewarding employment.

Choose from many high-end establishments across Australia, and picture yourself working in exotic locations with fancy and luxurious facilities. Sounds perfect?.

• Excellent Career Growth

No matter what sector you choose, Australian hospitality is an ever-expanding and growing industry. In such a fast-paced and dynamic industry, you can expect your career to hit the ground running through the highway!.

Embark on a life-changing journey and secure a lifetime opportunity to kick your career into high gear. Secure your dream hospitality jobs and make your way to the very top. You will find that Australia is a fair and competitive place to develop your career.

If you are struggling to find a breakthrough in your career, why don’t you try to see what Australia has to offer?. With many hospitality jobs available, you will indeed find your dream career!.

• Higher Living Standards

As a person, how satisfied are you with your current living conditions?. Australia boasts one of the highest living standards among the Asia and Pacific countries. It offers a more sophisticated and advanced environment, allowing better and sustainable conditions.

Thanks to its strong and dynamic economic growth, which offers the best services to its population. As a part of Australia’s working population, you will enjoy a much better quality of life.

Australia offers a much lower crime rate and better safety and security services. It ensures a more relaxing and enjoyable lifestyle. On the other hand, it provides better services across health, education, transportation and many other areas.

• High Cultural Diversity

One of the biggest concerns for job-seekers looking forward to starting their career in Australia is cultural diversity. Many are still worried about how to blend in and adjust to the culture and lifestyle of the population Down Under.

However, Australia is a very diverse country with many different cultures blended into a unique and fresh perspective. Have no fear; Australia is a melting pot where you will always feel at home.

This is especially true for hospitality workers; you will be able to adapt immediately to your workmates. No hesitation is needed. Start your new life worry-free and grab the opportunity to start anew!.

How Much Do Hospitality Workers Make in Australia?

This is a crucial point to consider before deciding where to start your new career. With hundreds of hospitality jobs available in Australia, it is interesting to see and compare how much hospitality workers make.

On average, hospitality workers in Australia make roughly $ 70,0000 annually. In breakdown, the hourly rate ranges from $ 35.90 per hour—these results from our survey of more than 400 hospitality job salaries.

As you can see, the salary ranges based on expertise and experience, based on your specifications under which categories you fall?. Take our skill assessment test and let our Career Consultant Development help you discover your opportunities.

What is the Future of the Hospitality Industry in Australia?

With the memories of the 2020 Covid-19 outbreak still fresh in our minds, many are doubtful about the momentary recovery of the hospitality industry. As you are aware, the hospitality industry is one of the industries that was severely affected by the outbreak.

With international travel restrictions and the recurring rise of Covid Cases, many forecasts the emergence of several issues;

• Performance Uncertainty

It has become increasingly hard to analyse and understand the trajectory of customers as well as the trend and growth of the hospitality industry. While most businesses try to stay afloat with cost-cutting policies, many are bound together and trying to come up with new and unique ways to attract and retain customers.

The future of the hospitality industry might be hard to predict; there are too many factors to take into account.

• Shift of Paradigm

Before, many hospitality businesses focused on strategies to offer their customers an everlasting and unforgettable experience. However, along with the aftermath of Covid-19, the hospitality industry now emphasises their employees’ and customers’ safety, sustainability and hygiene.

As a hospitality professional, it will be in your interest to properly ensure you are fully capable of fulfilling the requirements and expectations of your customers.

• New Innovation & Inclusion of Technology

The most apparent change in the hospitality industry is that the industry now has included a lot of technological innovations than ever before. More hospitality jobs have an ad hoc include which requires the workers to possess specific skills related to implementing new technologies.

The trend of hospitality jobs requires a certain degree of technical mastery and understanding. How prepared are you? Check your eligibility through our career assessment.

Australia’s hospitality industry’s future will not be a walk in the park, but the future is never bleak!. Many hospitality jobs are no longer the same as many adjustments need to be made. The hospitality industry is in the middle of a swift and demanding change; many significant changes and adaptations need to be made.

Why Choose a Hospitality Recruitment Agency in Australia?

We dedicated this section of this publication to Business Owners in Australia. Many of our customers are greatly affected by the workers’ shortage, and we deemed it necessary to address the need for a faster and more efficient recruitment process.

One of the most effective methods is recruitment consultancy to secure the best result for your recruitment process. However, there are many cases where they cannot deliver the best candidate to fill your vacancy.

To ensure you make the best hiring decisions, take a look at the following factors:

• Profile Persona

An essential part of recruitment is knowing precisely what kind of worker you are looking for. This covers both their experience and expertise. In many cases, the biggest issue is establishing the criteria and values. You can avoid bad hiring and easily find the best candidate, allowing a speedy transition and adjustment for your new hires.

Explore the crucial qualities your business’ next superstar should possess. If you need assistance in establishing a profile persona for any hospitality jobs you are looking for, check out how our human resources specialist can help you.

• Talent Pool Access

The key to successful recruitment is access to the talent pool; the number of talents or candidates you might be able to reach will affect the quality of your hiring. But is reaching the exact number of people indeed a hard thing to do?.

Reaching out to the right talents requires more than just a network reach; it demands you to immediately and efficiently find the lists of potential candidates with qualifications and expertise to match the profile persona you need.

• Screening Strategy

The Covid-19 pandemic has caused millions of people to be out-of-work in a brief period. This resulted in waves of applicants vying for jobs, making it harder for your average HR staff member to process each application. In many cases, high-quality candidates may be flying under the radar. Of course, you don’t want this to happen, do you?.

Recruitment specialists increase the depth and speed of your hiring process. With specialised expertise and experience in recruitment, they can immediately and accurately identify the suitability and eligibility of each candidate. All in a much faster process compared to conventional recruitment processes.

• Fit & Proper Orientation

The most crucial factor to consider when welcoming new hires is ensuring a smooth transition based on the company’s culture and values. This, however, is not a piece of cake as many new hires may possess different (and sometimes) clashing values.

Recruitment specialists will focus on finding the candidates that check all the requirement boxes based on your company’s profile persona. Allowing them to filter the candidates to ensure they will fit in immediately with the rest of your workforce. This will also assist you in avoiding unnecessary drama down the line.

• Performance Review

After going through the entire process, the recruitment agency must keep track of their proposed candidates’ performances. This is to correctly measure the successful candidates’ work performance and social adaptability.

This practice, while not typical, is a very effective method to improve the successful performance of every candidate. It will also reassure the employers of the agency’s commitment to ensuring that only the best performers will be presented.

Recruitment has become one of the most complicated issues for companies worldwide, with many variables and processes involved. Neurone recruitment agencies put the utmost importance on ensuring that every candidate matches the criteria lists of qualifications and specifications. We provide that your business finds the most suitable and qualified candidates, and our recruitment consultants have devised a fast and efficient screening process.

Look at our talent listing and find the one that suits you best.

Neurone Recruitment Agency for Australian Hospitality Businesses

Neurone offers in-depth and fast recruitment services as one of Australia’s most reputable recruitment agencies. We provide a vast and diverse range of talents, handpicked from the Global talent markets.

Our Career Development Specialists carefully prepared the screening process to ensure that only the best candidates will be selected and presented for your consideration.

Our Human Resources Consultants have developed a thorough selection process that measures the suitability and eligibility of each candidate. Leaving no gaps to help you make an informed decision.

To accommodate the fast-paced Hospitality Industry, our recruitment process is as follows;

Fast Track Recruitment for Your Hospitality Business

Neurone implements many strategies to thoroughly assess each candidate, ensuring your recruitment process is as smooth and flawless as possible.

The following are some of our most efficient strategies;

• Reviews & Validations (RVT)

Our Career Development Specialist will review each candidate within our talent pool to immediately come up with the MOST SUITABLE candidates based on the profile of the roles your company needs.

Our Human Resources will then validate their specifications, making a shortlist of top candidates that checked your requested criteria. In parallel, our team of Business Development will be on standby for a Global Headhunting process. SHOULD IT BE NEEDED.

• Unscripted & Authentic On-Cam Interviews

Unlike other recruitment agencies, Neurone advocates Human-touch in every process. We do not stick to a script or basic list of questions, we will adapt our questioning during the course of the interviews to truly gain insight into the mindset, improvisational skills and adaptability.

Our Team of Interviewers will be ready to throw curveballs at the shortlisted candidates. Reaching deep into their psyche and ensuring we only propose the candidates with high compatibility to your business.

• On-the-Job Trials

Our Clients enjoy a high performance from our proposed candidates and the high degree of loyalty and motivation our talents possess.

To help settle the candidates’ suitability and compatibility to their roles, Neurone advises prospective candidates to undergo trial programs. This will offer a solid performance measurement of each candidate and reassures their future employers about their forthcoming new superstars!.

Neurone Recruitment Consultancy for Your Business

Neurone is Perth based Recruitment Agency with years of experience and expertise. Our services have assisted hundreds of Australian businesses secure highly qualified and experienced workers.

Our recruitment process is fast, efficient and hassle-free; our customers enjoy the best results with NO RISKS to their business. Our talents are handpicked and carefully assessed, consisting of the cream of the crop from the Global talent markets.

Our 9-steps of Recruitment Process and 5-steps Headhunting Strategy guarantee the best result for your recruitment needs, with a 100% loyalty guarantee program.

We promise to facilitate and accommodate an accelerated recruitment process with professionalism, honesty and transparency. We offer a handcrafted, human experience without any mechanical error or lapse in judgement.