Robin Solala Gulo
Robin Solala Gulo
Sector: IT
About
PROFESSIONAL SUMMARY
Education
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2008 - 2012
Institut Teknologi Telkom
Bachelor of Engineering
Experience
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2021 - Present
MoEngage
Implementation Manager
● Manage multiple projects across region SEA, East Asia, Australia and New Zealand from onboarding stage until go-live ● Plan and consult client on use cases and solutioning ● Coordinate between internal cross-functional teams ● Provide assistance for client any issues raised and perform troubleshooting
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2021 - 2021
Infobip
Implementation Consultant
● Validate project scope and determine professional services fee ● Propose timeline, prepare kick-o� meeting and conduct daily/weekly meeting to relevant stakeholders ● Configure and implement Infobip solutions to meet project scope ● Prepare UAT scenarios, Go-live readiness document and project closure ● Conduct training and CX consultancy for client ● Ensuring all project delivered on-time, within scope and budget
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2020 - 2021
Infobip
Enterprise Presales Engineer
● Assists sales to validate client requirements and perform product demo ● Response to client’s RFP and responsible for PoC ● Develop project scope and goals ● Provide technical assistance for client ● Identify new and innovative use cases for Infobip’s product and solution
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2019 - 2020
OnlinePajak
Project Manager
● Identify customer business and translate into solutions to expandproduct portfolio and business potential ● Assists sales and partnership team in product suitability, service delivery, product and business knowledge ● Manage multiple project, define prioritization and timeline ● Onboarding premium client and provide technical assistant ● Identify product flow, maintain product backlog, create user story and lead weekly standup meeting ● Collaborate closely with the commercial and product team to create product-market fit ● Conduct internal product quality control
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2015 - 2019
Binus University
Senior Business Analyst
● Conduct user requirements, outlining problems, opportunities and solutions for cross functional business units ● Develop functional design document, prototype, user interface, timeline and testing scenario ● Monitor daily project progress ● Lead developers team to work in various project ● Lead project handled by external vendor ● Conduct UAT, deployment to production and post-implementation
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2013 - 2014
Astra Graphia Information Technology
Software Engineer
● Responsible to code, implement and manage software program for PT Telekomunikasi Selular (Telkomsel) ● Write clean and e�cient code and review code ● Testing, deploying and fixing program