Migration Case Administrator

Our migration agency partner in Rivervale, Western Australia, is seeking a detail-oriented Migration Case Administrator to support their growing team. This client has over a decade of expertise in the migration industry, a client-centric approach, and has successfully assisted thousands of individuals and families in achieving their Australian migration dreams.

Location: Rivervale, Western Australia

Salary: A$25/hour rate

Benefits: Superannuation, Career Development Opportunities, Company Laptop & Phone Allowance

Deadline: Open until filled

Key Responsibilities:

• Provide administrative support for migration case preparation and lodgement.
• Assist our Registered Migration Agents in managing visa applications and documentation.
• Liaise with clients to collect required information and ensure compliance with application requirements.
• Update and maintain client records within our migration management system.
• Monitor visa application progress and follow up with clients and government authorities as needed.
• Conduct initial assessments and provide clients with status updates in a professional and empathetic manner.
• Coordinate appointments, maintain filing systems, and support the wider team in meeting deadlines.

Qualifications and Skills:

• Prior experience in an administrative or migration support role preferred.
• Strong organizational skills with a high level of attention to detail.
• Excellent verbal and written communication skills.
• Ability to handle sensitive information with confidentiality and professionalism.
• Proficiency in MS Office Suite and familiarity with migration case management software or CRM (preferred but not essential).
• Demonstrated ability to work in a fast-paced, team-oriented environment.
• A genuine interest in supporting clients through their migration journey.

Join our dynamic and passionate team, where your skills and dedication will help individuals and families navigate their migration journey with confidence.

Apply Now: Send your resume and cover letter to [email protected] detailing your suitability for the role. Applications will be reviewed as received.