Hotel Duty Manager

Join our talent pool 

Are you a dedicated and experienced hospitality professional with strong leadership abilities? Do you excel in dynamic environments and have a passion for providing exceptional guest experiences? Apply now to become a valued member of our talent pool and take your career to the next level.

Location: WA
Employment Type: Full-time
Salary: AUD 73,150 – 90,000 per year + Superannuation & Competitive Benefits
Application Deadline: 10 April 2025

Role Overview

As a Duty Manager, you will play a pivotal role in ensuring smooth venue operations while maintaining high service standards. You will be responsible for overseeing the guest experience, managing staff, maintaining compliance, and optimizing operational efficiency.

Key Responsibilities

• Ensure a great guest experience by maintaining ambiance and cleanliness.
• Train and support staff to deliver excellent service.
• Quickly resolve guest issues while considering business needs.
• Handle security, emergency procedures, and financial reconciliation.
• Ensure all operations follow liquor laws and service policies.
• Promote a safe and positive work environment.
• Manage stock levels and supplier orders efficiently.
• Control costs and maintain profit margins.

About You:

• A minimum of 3 years’ experience in a similar position in Australia.
• Strong leadership and problem-solving skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Excellent communication and customer service skills.
• Valid working rights in Australia.

For Applicants Seeking Sponsorship:

• Possession of a valid English language certificate (IELTS minimum overall score of 5.5, no individual component below 5.0)
• Successful completion of a Skill Assessment from TRA or VETASSESS (depending on nationality and location)