Hotel Duty Manager

Join our talent pool 

Are you a skilled and committed hospitality professional with proven leadership qualities? Do you thrive in fast-paced settings and take pride in delivering outstanding guest service? Join our talent pool today and elevate your career to new heights.

Location: Brisbane, QLD
Employment Type: Full-time
Salary: AUD 73,150 – 90,000 per year + Superannuation & Competitive Benefits
Application Deadline: 28 May 2025

Role Overview

As a Duty Manager, you will be key to ensuring the venue runs smoothly while upholding exceptional service standards. Your responsibilities will include supervising staff, enhancing the guest experience, ensuring regulatory compliance, and improving overall operational performance.

Key Responsibilities

• Ensure a great guest experience by maintaining ambiance and cleanliness.
• Train and support staff to deliver excellent service.
• Quickly resolve guest issues while considering business needs.

• Handle security, emergency procedures, and financial reconciliation.

• Ensure all operations follow liquor laws and service policies.

• Promote a safe and positive work environment.

• Manage stock levels and supplier orders efficiently.
• Control costs and maintain profit margins.

About You:

• A minimum of 3 years’ experience in a similar position in Australia.
• Strong leadership and problem-solving skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Excellent communication and customer service skills.
• Valid working rights in Australia.

For Applicants Seeking Sponsorship:

• Possession of a valid English language certificate (IELTS minimum overall score of 5.5, no individual component below 5.0)

Successful completion of a Skill Assessment from TRA or VETASSESS (depending on nationality and location)

Please note that only shortlisted candidates will be contacted for interviews.