Mihel Patras
About
-
Industry Food & Beverage
PROFESSIONAL SUMMARY
As an experienced F&B Operations Manager / Restaurant Manager for 5 years; Skilled in
Strategicplanning, Cost analysis, COGS, P&L reports, Sales monitoring, Labor Cost,
Purchasing, and Stock management. Committed to exceptional guest experience and
operational excellence. Thrives in fast-paced environments, collaborates across teams.
Education
-
2010 - 2014
University of BINUS
Bachelor of Economics
Experience
-
2023 - 2023
Ismaya Group
Restaurant Assistant Manager
● Collaborate with kitchen and bar staff to ensure the timely collection of each department orders, alsoreviewing and managing stock. ● Delegate duties and responsibilities to individual staff members and departments, promotingoperational efficiency. ● Enhance and maintain the quality of our products, services, and cleanliness standards. ● Interact with both new and regular customers to build strong relationships and deliver excellentcustomer service. ● Foster a positive and collaborative work environment that contributes to the creation of the bestambiance for our customers. ● Encourage teamwork and effective communication among staff members and departments.
-
2018 - 2023
Yoloe Bistro & Coffee Bar
Restaurant Operations Manager
● Prepare accurate financial reports to track and analyze the company's financial performance andefficiently process payroll. ● Collaborate with kitchen and bar staff to ensure the timely collection of each department orders, alsoreviewing and managing stock. ● Delegate duties and responsibilities to individual staff members and departments, promotingoperational efficiency. ● Recruit and manage the training of new staff members, ensuring proper supervision and adherenceto company standards. ● Select staff members for specific job positions based on their qualifications and suitability. ● Enhance and maintain the quality of our products, services, and cleanliness standards. ● Interact with both new and regular customers to build strong relationships and deliver excellentcustomer service. ● Foster a positive and collaborative work environment that contributes to the creation of the bestambiance for our customers. ● Encourage teamwork and effective communication among staff members and departments. ● Manage Cafe's social media account & all marketing activity on store & online.